Frequently asked questions
Explore the FAQs to ensure you're well-prepared to embark on your fashion journey with us.
To place an order, browse our collections or shop by product, select the costume you want, and add it to your cart. Proceed to checkout, fill in your details, and complete the payment process.
We recommend booking your costume at least 2-4 weeks in advance to ensure availability.
No, we handle all cleaning. Please do not attempt to wash or dry clean the costume yourself, as this can cause damage.
Minor wear and tear are expected, but significant damage or staining will result in repair or replacement fees. Please handle the costumes with care.